Do you have dealers in Delhi NCR?
Yes — AionHRMS is supplied through biometric hardware dealers across the region. Tell us your location and roughly how many sites and staff you have, and we will connect you with a dealer who covers that area.
Can I use my existing biometric machine, or do I have to buy a new one?
Compatible iClock/ADMS terminals and supported Realtime models can be repointed from their server settings. Compatibility varies by exact model, protocol and firmware, so send the model and serial number and we will confirm it before anyone quotes replacement hardware.
We have offices in Delhi and a factory in Haryana. Is that one account or two?
One. Different states affect your statutory registrations, not your attendance software. Both sites sit under the same organisation with their own terminals and their own local administrators, and head office sees a combined register.
Is support available in Hindi?
Yes. Sales and support are handled in both English and Hindi, and on-site service is provided by your local dealer.
How quickly can we go live?
After compatibility and a test punch are confirmed, the software cutover consists of repointing the device, importing staff and validating the register. We provide a written rollout plan; timing depends on device access, data quality, site count and the dealer's installation schedule.
Do you have dealers in Noida?
Yes — AionHRMS is supplied and installed through biometric hardware dealers across Noida and Greater Noida. Tell us your sector and roughly how many sites and staff you have, and we will connect you with a dealer who covers your area, with machine, installation and software in one written quote.
Is support really local?
Two layers of it. On-site hardware service — mounting, wiring, replacements — is your local dealer, who can reach you fast precisely because they are local. The software is engineered and supported by AIONDATA, whose engineering office is in Noida; questions reach the people who wrote the system, in your timezone and your language.